We all want to build robust and engaging web experiences. We scrutinize every detail of an interaction. We spend hours getting the animation swing just right. We refactor our JavaScript to shave tiny fractions of a second off load times.
https://alistapart.com/article/the-illusion-of-control-in-web-design/
https://alistapart.com/article/the-illusion-of-control-in-web-design/