In what turned into a case of media mudslinging over the last few days, the resort which initially got a lot of flak defended itself saying that the defamation complaint was the last resort after American posted repeated ‘untrue’ reviews.
https://loyaltylobby.com/2020/09/27/american-hotel-guest-in-thailand-arrested-jailed-for-defamation-after-posting-bad-online-reviews/
https://loyaltylobby.com/2020/09/27/american-hotel-guest-in-thailand-arrested-jailed-for-defamation-after-posting-bad-online-reviews/